Client Care Specialist (100% Remote)

August 19, 2025

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<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgb(255, 255, 255);"> <p style="margin: 0.0666666px 0px 0px 7px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="1"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Ready to Make an Impact?<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 335559685":115,"335559738":1}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgb(255, 255, 255);"> <p style="margin: 0.0666666px 0px 0px 7px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; font-weight: bold; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;" role="heading" aria-level="1"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">If you are passionate about helping others, building relationships, and making life better for seniors, we would love to hear from you! Apply today and become part of a team that’s changing lives, one connection at a time.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 335559685":115,"335559738":1}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgb(255, 255, 255);"> <p style="margin: 0.666667px 0px 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 335559738":10}"=""> </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgb(255, 255, 255);"> <span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; text-decoration-line: underline; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Client Care Specialist </div> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgb(255, 255, 255);"> <p style="margin: 0.666667px 0px 0px; padding: 0px; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">Are you passionate about making a real difference in the lives of others? Do you thrive in a role where <span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">building relationships<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto"> and <span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">solving problems with care<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto"> matter more than rushing through calls? If so, we invite you to join us as a <span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;" xml:lang="EN-US" data-contrast="auto">Client Care Specialist<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" xml:lang="EN-US" data-contrast="auto">, where your work directly impacts the independence and well-being of seniors and their caregivers. This is not your ordinary contact center role, it is about changing lives, one connection at a time.<span style="margin: 0px; padding: 0px; user-select: text; font-size: 11pt; line-height: 19.425px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;" data-ccp-props="{" 335559738":10}"=""> </div> <span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-weight: bold; background-color: rgb(255, 255, 255); line-height: 19.425px; font-variant-ligatures: none;">Who we are: <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"> <p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space-collapse: preserve; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;">Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"> <p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space-collapse: preserve; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;">ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. </div> <div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; background-color: rgb(255, 255, 255);"> <p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space-collapse: preserve; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;">For more information about our services please visit clearcaptions.com. </div> Position Summary: The Client Care Specialist will work in a customer service environment responding to inbound customer assistance and general inquiries related to our caption service. This includes account maintenance and training. This is a Remote/Work from Home position reporting to the CEX Operations Supervisor. What you will do: <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; text-align: justify; font-size: 12pt; font-family: 'Times New Roman', serif;">Inbound phone contacts will be the primary delivery of work as well as Chat services.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Respond to and manage inbound customer inquiries daily.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Work closely with ClearCaptions customers to provide feature training related to ClearCaptions products and services.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Meet weekly/ monthly metrics related to service level, performance, and customer satisfaction.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: 'Times New Roman', serif;">Other duties will include general account maintenance such as updating customer records, features, and usage questions while ensuring satisfaction with our service.</li> </ul> <div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: rgb(0, 0, 0); font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 13.3333px; text-align: left; white-space: normal; background-color: rgb(255, 255, 255);"> The kind of people we look for: </div> <div style="margin: 0px; padding: 0px; user-select: text; color: rgb(0, 0, 0); font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 13.3333px; text-align: left; white-space: normal; background-color: rgb(255, 255, 255);"> <div style="margin: 0px; padding: 0px; user-select: text; position: relative;"> <ul> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Versatile people who thrive on variety and challenge. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; background-repeat: repeat-x; background-position: 0% 100%; background-image: var(--urlContextualSpellingAndGrammarErrorV2, ); border-bottom: 1px solid transparent;" data-ccp-parastyle="Body Text">Excited about working in a fast-paced environment. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Innate problem solvers who want to grow in a flexible, collaborative culture. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Takes initiative, pushes boundaries, motivated to innovate. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Talented individuals with a growth mindset who want to use their learning and relationship-building skills. </li> <li style="user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: windowtext; text-align: left;">Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality. </li> </ul> </div> </div> Qualifications: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">The qualified candidate will have experience in verbally explaining complex information in concise terms to customers. </li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">High school diploma or equivalent required; college degree preferred but not required.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Minimum three years Customer Service experience. </li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Basic telephony troubleshooting experience.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Customer installation support experience.</li> <li style="font-family: 'times new roman', times; font-size: 12pt;">Minimum two years technical support experience in a call center environment or proven technical ability.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to clearly communicate with a wide variety of customers.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to identify customer needs over the phone.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Good interpersonal skills and a team player.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Logical thinker who can follow standard operating procedures.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to problem solve with limited information.</li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Positive attitude and a willingness to learn and grow.</li> <li style="margin: 0in 0in 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Excellent verbal and written communication skills, presentation, and problem-solving skills.</li> <li style="margin: 0in 9.7pt 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.</li> <li style="margin: 0in 6.15pt 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.</li> <li style="margin: 0in 6.15pt 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.</li> <li style="margin: 0in 6.15pt 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Reliable and predictable attendance.</li> <li style="margin: 0in 0in 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).</li> <li style="margin: 0in 0in 0.0001pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Familiarity with Salesforce and Salesforce tools.</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;">Past experience with a communications company in a customer service environment.</li> </ul> <h1 style="margin: 0.05pt 0in 0in 5.75pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </h1> <h1 style="margin: 0.05pt 0in 0in 5.75pt; font-size: 11pt; font-family: Calibri, sans-serif;">Physical Demands & Work Environment:</h1> Primary functions require the ability to communicate over the phone effectively and clearly with individuals suffering from hearing loss. Must use provided headset for audio quality in our call center environment. Physical ability and mobility to regularly stand or sit for prolonged periods of time and use tablet, cell phone and keyboard and monitor requiring close vision. <ul style="margin-top: 0in; margin-bottom: 0in;"> <li style="margin: 0in 0in 0in 0px; background: white; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: 6px;">Employees may experience the following physical demands for extended periods of time: </li> <li style="margin: 0in 0in 0in 0px; background: white; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: 6px;">Sitting, standing, and walking (95-100%) </li> <li style="margin: 0in 0in 0in 0px; background: white; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: 6px;">Keyboarding (70-90%) </li> <li style="margin: 0in 0in 0in 0px; background: white; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: 6px;">Viewing computer monitor, tablet and cell phone requiring close vision (70-90%) </li> </ul> Work Environment 100% Remote: Work environment is at home. <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Compensation: <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="white-space: pre-wrap; border: 0px; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: windowtext;"> $18.00-$20.00/hr determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit <a rel="noopener" href="https://www.clearcaptions.com/careers" target="_blank">www.clearcaptions.com/careers</a> to explore our total rewards package. <span style="white-space: pre-wrap; margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-weight: bold; background-color: rgb(255, 255, 255); line-height: 19.425px; font-variant-ligatures: none;">Intrigued to learn more?<span style="white-space: pre-wrap; margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-weight: bold; background-color: rgb(255, 255, 255); line-height: 19.425px;"> <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="white-space: pre-wrap; margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-weight: bold; background-color: rgb(255, 255, 255); line-height: 19.425px;"><span style="white-space: pre-wrap; margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-weight: 400; line-height: 20.7px; font-variant-ligatures: none;">When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Disclaimer: <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. <p style="margin: 0px; color: rgb(0, 0, 0); font-family: arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ClearCaptions is an Equal Opportunity Employer. CC does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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