<strong>Salary :</strong> $74,571.33 - $95,173.94 Annually<br><strong>Location :</strong> Bend, OR<br><strong>Job Type:</strong> Full Time<br><strong>Job Number:</strong> 2025PWCC<br><strong>Department:</strong> Public Works<br><strong>Opening Date:</strong> 07/25/2025<br><strong>Closing Date:</strong> 8/13/2025 12:00 PM Pacific<br> <br><strong>Summary</strong><br>The City of Bend's Public Works Department is actively recruiting for one (1) full-time Communications Coordinator. This opportunity is represented by the City of Bend Employee Association (COBEA) and is FLSA non-exempt (overtime eligible).<br><br>Reporting to the Public Works Communications Manager, the Communications Coordinator develops, distributes, coordinates and implements content for the Public Works, Water Services Department's internal and external communications efforts. The position responds to public inquiries, coordinates and attends public engagement events, works to promote public awareness related to operations, and supports campaigns and activities to improve public awareness and change public behavior in key areas related to Public Works and Water Services.<br><br><strong>To be considered for this position, applicants must have a complete application packet that includes the following:</strong><br><ul><li><strong>The online application completely filled out via Government Jobs/NeoGov (access also available on City of Bend website under Human Resources/Job Openings)</strong></li><li><strong>Attached Cover Letter (required)</strong></li><li><strong>Attached Resume (required)</strong></li><li><strong>Attached valid Credentials, Certifications and Licensing (if applicable)</strong></li></ul><br><strong>Applicants must provide certification that they are a veteran or disabled veteran to receive </strong><br><strong>Applications must be received by Wednesday, August 13, 2025 (08/13/2025) at 12:00 pm (noon) Pacific Time.</strong><br><strong>Functions, Duties and Responsibilities</strong><br> <br>Essential Functions Include:<br>The information provided below encompasses the essential functions and capabilities linked with this position.<br>Duties and ResponsibilitiesThe individual in this position is expected to engage in the following work-related activities.<ul><li>Drafts and designs a variety of content for programs or projects, including but not limited to written stories for newsletters or social media, video storyboards, talking points, presentations, flyers, mailers.</li><li>Coordinates content calendars, tracking engagement metrics to assess and optimize communication strategies for effectiveness, organization, and responsiveness.</li><li>Participates in and assists with communications planning for programs and projects, ensuring alignment with organization goals.</li><li>Edits and updates web pages to enhance user experience, accessibility, and clarity of information.</li><li>Supports photography, videography and/or graphic design work for outreach and promotional materials.</li><li>Maintains substantial contact with others outside own workgroup, including vendors, partners, leadership, employees and the public. Communication often involves resolving complex or confidential issues, requiring discretion and diplomacy. Interactions involve discussions and/or resolving problems related to policies and programs or the exchange of highly complex or confidential information; substantial sensitivity, discretion and cooperation required; usually follow- up action is needed.</li><li>Plans and manages outreach and educational campaigns, facilitating implementation of activities with internal and external parties, monitoring against project plans and ensuring forward progress.</li><li>Identifies and manages vendors, such as printers, graphic designers, and photographers to support communications initiatives. </li><li>Coordinates media advertising, securing placement and tracking engagement to maximize visibility and effectiveness.</li><li>Coordinates purchasing activities related to communications projects, including ordering supplies and issuing purchase orders to vendors, and reconciliation of expenditures.</li><li>Evaluates the impact of campaigns and educational activities, making data driven recommendations to enhance reach and effectiveness</li><li>Provides logistical support for meetings and events by preparing materials, ensuring proper distribution, and facilitating smooth execution.</li><li>May perform administrative duties as needed, which may include reception and office support duties, such as answering phones, taking and transmitting messages, greeting and directing members of the public, maintaining a clean and presentable office, and document preparation.</li><li>Other related duties as assigned.</li><li>In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities, and infrastructure.</li><li>Performs related duties as necessary to achieve the objectives of the position. </li></ul><br> <strong>Knowledge, Skills and Qualifications</strong><br> <br><strong>Skill Profile</strong><br>The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.<ul><li>Maintain working knowledge of principles and practices of public relations, communications, marketing and/or journalism, as well as internal policies and procedures.</li><li>Maintain working knowledge of innovative communications tools, technologies and methods.</li></ul><ul><li>Maintain working knowledge of graphic design techniques concepts and tools to accomplish the essential duties of the position. </li></ul><ul><li>Maintain working knowledge of fundamental elements of educational campaigns and associated activities.</li><li>Communication, interpersonal skills as applied to interaction with coworkers, supervisors, the general public and other stakeholders sufficient to exchange or convey information to provide and receive work direction.</li><li>Manage a high volume of tasks at one time, including organizing and prioritizing work.</li><li>Work independently with minimum direction while also working as part of a team and collaborating with others.</li><li>Demonstrate a high attention to detail.</li><li>Maintain working knowledge of software programs such as Microsoft Office including Word, Outlook, Excel and PowerPoint and other interactive computer programs as well as operating common office equipment.</li></ul><strong>Ability Requirements</strong><br>The following capabilities are required to perform the essential functions of this position.<ul><li>Effectively communicate with others verbally and in writing, including by phone, e-mail, or in person.</li><li>Understand, remember, communicate and apply complex oral and/or written instructions and factual information.</li><li>Remain in a stationary position (sitting or standing) for extended periods of time, occasionally stand, walk, stoop or kneel for extended periods of time.</li><li>Exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull or otherwise move objects.</li><li>Maintain sustained concentration on computer screens and use keyboards and a variety of peripherals.</li><li>Work is generally performed in an office setting.</li></ul><br><strong>Education, Experience, Certifications and/or Licenses </strong><br>The following are the qualifications for this position.<br><strong>Minimum Qualifications</strong><ul><li>Associate's degree or equivalent from two-year college or technical school or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in this job description.</li><li>2 to 3 years' experience in a similar position and/or performing similar tasks.</li><li>Current and valid Driver's license per City policies outlined in the Employee Handbook.</li></ul><strong>Preferred Qualifications</strong><ul><li>Experience with shooting and editing video; comfort with video editing software such as Adobe Premier Pro</li><li>Experience with web editing and working with digital content. </li><li>Skilled in graphic design, photography, and videography.</li></ul><br><strong>Classification Framework:</strong> Communications Coordinator<br><ul><li>To view the full Classification framework, </li></ul><br> <strong>Supplemental Information</strong><br><strong>Diversity & Equal Opportunity Employer Statement</strong><br><br>The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.<br><strong>Diversity & Equal Opportunity Employer Statement</strong><br><br>The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.<br><strong>Employee Benefit Overview</strong><br><br><strong>August 1, 2024 - July 31, 2025</strong><br><strong>Regular Full Time Benefits:</strong><br><br>Coverage is effective on the first day of the month, coinciding with or following date of hire.<br>(If the first day of work is on the first calendar day of the month, coverage is effective that day.)<br><br><strong>High Deductible Health Plan (HDHP)</strong><br><strong>Medical, Vision and Prescription Coverage</strong><br>Underwritten by PacificSource Health Plans<br>Full-time employees currently pay 10% of the total monthly premium. Benefit-eligible part-time employee premiums are pro-rated according to their regularly-scheduled hours, either at 50% (employees working 20-29 hours per week) or 75% (employees working 30-39 hours per week) of the full monthly premium.<br><br><strong>Employee monthly premium</strong><strong>:</strong><strong>Employee</strong><strong>Employee & Dependents</strong>Full-time Employees$ 65.04$162.60Part-time 1 Employees (30-39 hours per week)$162.60$406.52Part-time 2 Employees (20-29 hours per week)$325.23$813.04<br><strong>Health Reimbursement Account (HRA)</strong><br>Third Party Administrator -- PacificSource Administrators (PSA)<br>This is an employer-funded account designed to reimburse employees for IRS-qualified medical expenses. Reimbursements are tax-free, and any unused HRA Comp-A fund amounts at the end of the plan year are transferred to the employee's VEBA account following first full year of employment (see below for VEBA account information). Coinsurance (Med-G) funding remaining at plan year end is forfeited and does not roll to the VEBA.<br><strong>Employee monthly premium portion:</strong><br><br><strong>Employee</strong><br><br><strong>Employee & Dependents</strong><br>Full-time EmployeesHRA (Comp - A)<br>Coinsurance (Med - G)$2,000<br>$1,250$4,000<br>$1,250Part-time 1 Employees (30-39 hours per week)HRA (Comp - A)<br>Coinsurance (Med - G)$1,500<br>$937.50$3,000<br>$1,335.75Part-time 2 Employees (20-29 hours per week)HRA (Comp - A)<br>Coinsurance (Med - G)$1,000<br>$625$2,000<br>$890.50<br>Employees also have the option to self-fund a Flexible Spending Account (FSA) for unreimbursed medical expenses to offset potential out-of-pocket liability under the medical/dental plans and potentially shelter their HRA Comp-A account to allow for larger rollover to their VEBA account at plan year end.<br><br><strong>First Stop Health - Telemedicine: </strong>The City of Bend provides First Stop Health (FSH) telemedicine benefits for FREE to all medical-enrolled employees and up to seven (7) of their immediate family members.<br><strong>Dental Plan</strong><br>Underwritten by MODA<br>$2,000 calendar year benefit maximum per covered individual includes $1,000 one-time orthodontia benefit.<br><br>Full-time employees currently pay 10% of the total composite monthly premium.<br><br>Part-time benefit-eligible employee premiums are pro-rated according to their regularly scheduled work hours (50% for employees working 20-29 hours per week; 75% for those working 30-39 hours per week).<br><strong>Employee composite monthly premium:</strong><br><br><strong>Employee with/without Dependents</strong><br>Full-time Employees$13.92Part-time 1 Employees (30-39 hours per week)$34.82Part-time 2 Employees (20-29 hours per week)$69.63<br><br><strong>VEBA Plan</strong><br>Administered by HRA VEBA<br>Individual employee account that receives tax-free rollover amounts from the City-funded HRA Comp-A account remaining at the end of each plan year. The account belongs to the employee and may be invested in mutual funds similar to deferred compensation. The account can grow, tax free, and be used for future medical expenses and can be used either while still employed or after separation/retirement.<br><strong>Flexible Spending Plan (FSA)</strong><br>Administered by PacificSource Administrators (PSA)<br>Participation in the City of Bend's Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.<br><strong>Life, Personal Accident (AD&D) & Long-Term Disability Plans</strong><br>Underwritten by New York Life<br><br><strong>Group Basic Term Life Insurance</strong>: Benefit-eligible employees working at least 20 hours per week are eligible for a coverage amount of one times the employees annual salary, to a maximum benefit of $150,000, with a minimum benefit of $50,000. Coverage includes person accident coverage for loss of life and/or limb, per scheduled benefit package amounts.<br><br><strong>Group Long-term Disability Insurance</strong>:Benefit-eligible employees working at least 20 hours per week are eligible for a a benefit of up to 66.67% of employee's covered earnings to a maximum of $9,000 per month.<br><br><strong>Voluntary Life and AD&D</strong>: Active, full time employees of the City of Bend regularly working a minimum of 20 hours per week are eligible for additional voluntary coverage for the employee, spouse/domestic partner and dependent children.<br><strong>Public Employees Retirement System (PERS)</strong><br>The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website <br><strong>Employee Assistance Program</strong><br>Underwritten by Canopy<br>This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.<br>The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:<br><ul><li>AFLAC Supplemental Insurance (various plans are offered)</li><li>MASA ground and air ambulance membership</li><li>457(b) Deferred Compensation Plans sponsored by Nationwide Retirement Solutions & Mission Square Retirement</li></ul><br><br><strong><strong>Temporary Medical Only Benefit's:</strong></strong><br>Coverage is effective on the first day of the month, coinciding with or following date of hire. (If the first day of work is on the first calendar day of the month, coverage is effective that day.)<br><br><strong>High Deductible Health Plan (HDHP)</strong><br><strong>Medical, Vision, Prescription coverage</strong><br><br>Underwritten by PacificSource Health Plans<br>Full-time, temporary employee(s) currently pay 10% of the total employee(s) monthly premium. Full-time, temporary employees are eligible for employee-only medical coverage. However, there is family coverage available should the employee choose to enroll and assume financial responsibility for the difference of premium.<br><strong>Employee composite monthly premium:</strong><br><strong>Employee</strong><strong>Employee & Dependents</strong>Full-time Employees$65.04$1,040.67Deductible$2,000$4,000<br><br><strong>Flexible Spending Plan (FSA)</strong><br>Administered by PacificSource Administrators (PSA)<br>Participation in the City of Bend's Flexible Spending Plan is voluntary and allows employees to pay for IRS-approved health care-related expenses and dependent care through pre-tax payroll deduction.<br><strong>Public Employees Retirement System (PERS)</strong><br><br>The City of Bend participates in the PERS Retirement System. Employees become PERS members after working six full calendar months in a qualifying position requiring at least 600 hours worked per 12-month period. Contributions on the employee's behalf begin following completion of the six-month waiting period. The City makes "employer" contribution based on the employee's Tier I, II or OPSRP member status. The City also makes the "employee" member contribution of 6% of salary. For complete PERS program details, visit the website http://www.oregon.gov/pers<br><strong>Employee Assistance Program</strong><br>Underwritten by Canopy<br>This City-provided, confidential service helps employees privately solve problems that may interfere with work, family and life in general. Services are free to employees, their dependents and household members.<br>The City of Bend also offers the following voluntary benefit programs which are elective and funded through payroll deduction:<br><ul><li>MASA ground and air ambulance membership</li><li>457 Deferred Compensation Plans sponsored by Nationwide Retirement Solutions and Mission Square Retirement</li></ul><br><br>If you have Federal student loan debt, (private student loans not included), or are considering going back to school, you may benefit from the Student Loan Forgiveness Program.<br><ul><li>If you make 120 qualifying payments on your Federal student loan while working full-time for a qualifying employer, your Federal student loan debt may be forgiven.</li></ul>Always check the loan servicer and type of loan you have to ensure you qualify.<br>01 <br> <br> What does public service mean to you? <br>02 <br> <br> Describe your professional experience with photography, videography, and/or graphic design. <br>Required Question