[Hiring] Health and Wellbeing Strategist @ABC Benefits Corporation

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Role Description

This position works with cross-functional teams to undertake market research and analysis, develop a health and wellbeing services vision and roadmap, in alignment with our Wellbeing Advisory Services and Alberta Blue Cross corporate strategy.

  • Establish health and wellbeing services strategy and roadmap in alignment with Wellbeing Advisory Services portfolio and broader corporate strategy.
  • Take a data-driven approach to identify and select market opportunities and align with the Wellbeing Advisory Offerings portfolio roadmap.
  • Stay current with global, national and local wellbeing trends, competitor products, services and regulatory changes to ensure compliance and maintain competitive edge.
  • Use market research and comprehensive literature reviews to identify opportunities to create specialized wellbeing consulting or educational services.
  • Lead the services development concept, the development of the service system (resource structure) and the development of the service process.
  • Support and co-develop go-to-market strategies for emerging services.
  • Define key performance indicators (KPIs) to measure service performance and customer satisfaction to inform continuous improvement processes.
  • Act as a service development lead working cross-functionally with assigned teams to complete business casing and analyze service-related data.
  • Socialize services strategies to stakeholders across the organization to help build bridges and ensure organizational buy-in.

Qualifications

  • A bachelor’s degree in business, evaluation, marketing, communications, strategy, service development or a related discipline (Masters degree is a plus).
  • A minimum of seven years of related experience.
  • Proven experience in service strategy, market intelligence (and/or analytics) for service delivery, or bringing new services to market.
  • Experienced and skilled as a facilitator, able to bring groups together to define service requirements.
  • Proven ability to build positive, productive and trusted relationships with diverse groups of people.
  • Highly proficient in collaboration and in the ability to build trust and exert organizational influence.

Requirements

  • Experience in workplace wellbeing or insurance is a plus; it is not a requirement.
  • Individuals with the right level of initiative to help bring new offerings and services to the market.

Benefits

  • Flexible work style arrangement, with the flexibility to decide where and when you work.
  • Ample opportunity for face-to-face interactions, external and in-office meetings, team events, and other meaningful connections.
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