[Remote] Market Associate

Other Jobs To Apply

No other job posts for this day.

Note: The job is a remote job and is open to candidates in USA. Airbnb is a leading platform for unique stays and experiences, connecting hosts and guests globally. As a Market Associate, you will focus on the retention and growth of host entrepreneurs in your territory, helping them optimize their listings and enhance their success on the platform.


Responsibilities

  • Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
  • Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
  • Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
  • Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
  • Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
  • Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
  • Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

Skills

  • 3+ years of experience in new sales, account management, or partner support.
  • Strong time management and prioritization skills, with the ability to manage multiple accounts effectively.
  • Proven experience working a book of business, driving engagement and growth through proactive account management.
  • Highly goal-driven, with a strong bias for action and persistence in the face of challenges.
  • Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
  • Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).
  • Fluency in English & Spanish (mandatory).
  • Due to the nature of this position, the successful applicant will need to be based in the state of Georgia or Florida to be able to conduct their work.
  • 2+ years of hospitality/travel industry experience (nice to have).
  • Fluency in Portuguese (nice to have).

Benefits

  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits

Company Overview

  • Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com.

    • Company H1B Sponsorship

  • Airbnb has a track record of offering H1B sponsorships, with 186 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role.

    • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...