<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Title:</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Senior Analyst, Payroll<p style="text-align:inherit"></p><p style="text-align:left"> <b>Overview:</b></p><p style="text-align:inherit"></p>Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br><br>Overview<br>The NAM Payroll team is looking for a Senior Payroll Analyst. In this role, you will play a critical part in driving operational excellence, compliance, and employee support in North America payroll operations. You’ll be instrumental in managing payroll-related inquiries, enhancing day to day processes, supporting audit requests, and collaborating with internal and external stakeholders to ensure a seamless payroll experience.<br><br>Role<br>Key Responsibilities<br>• Respond to HR inquiries across Payroll, Compensation, and Benefits with professionalism and accuracy, ensuring timely resolution in line with Service Level Agreements (SLAs).<br>• Address complex HR/Payroll issues and proactively identify and implement process improvements.<br>• Manage a range of special projects, from simple to complex, as needed.<br>• Collaborate with internal teams (COEs, HR Field) to gather information and drive tasks to completion.<br>• Support high-level transaction processing and ensure audit compliance through proper workflows.<br>• Handle confidential data in accordance with MasterCard confidentiality requirements.<br>• Independently develop and adapt processes to resolve transaction-related challenges.<br>• Contribute to the AskHR knowledgebase and create user documentation (e.g., How-To guides).<br>• Operate with cultural sensitivity and flexibility across regions.<br>• Ensure compliance with legal and ethical standards in all supported countries.<br>• Continuously build regional knowledge through team-based learning and sharing.<br><br>All About You<br>Qualifications<br><br>• Bachelor’s degree in accounting, finance, business administration, or related field.<br>• 3+ years of payroll, compliance, or audit experience<br>• Strong understanding of North America payroll processes and related regulatory requirements.<br>• Strong working knowledge of payroll systems (Workday) <br>• Experience with SOX controls and internal audit processes is a plus.<br>• Exceptional problem-solving skills and attention to detail.<br>• Advanced Excel and data analytics skills (e.g., pivot tables, VLOOKUPs, reporting tools).<br>• Demonstrated experience in payroll processing<br>• Equity knowledge a plus<br>• Strong interpersonal and communication skills, with the ability to work effectively across teams, functions and time zones<p style="text-align:inherit"></p><p style="text-align:inherit"></p>To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.