Staffing Coordinator/Scheduler

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Immediate Opening: Program Assistant-Staffing Coordinator/Scheduler/Case Coordinator (Full-Time) – Home Care and NYC Early Intervention Program

We are seeking a dedicated, detail-oriented, and bilingual Staffing Coordinator/Scheduler to join our growing team! If you have experience coordinating schedules in Early Intervention (EI), homecare, or a related healthcare field — and enjoy being the “go-to” person who keeps everything running smoothly — this is the perfect opportunity for you.

This is a Hybrid Position that allows you to Work from Home

Why Join Us?
As part of our team, you will play a vital role in connecting therapists, families, and agencies to ensure children receive the life-changing Early Intervention services they need. Your organizational skills, communication, and problem-solving will directly support children and families across New York City.

Key Responsibilities

  • Coordinate with therapists, families, office staff, and outside agencies to staff and re-staff clients therapy services
  • Match providers to families based on schedules, language needs, and geographic availability
  • Communicate regularly with service providers, families, and agencies
  • Manage data entry, documentation requests, and follow-up tasks
  • Submit change requests, forms, and maintain accurate records
  • Run reports, oversee compliance, productivity and utilization efforts
  • Handle calendar scheduling and other administrative duties

What We’re Looking For

  • Bilingual in English & Spanish (required)
  • Associate Degree (required)
  • Prior experience as a Therapy Homecare Staffing Coordinator, Scheduler, or in Early Intervention (EI) is highly preferred
  • Strong interpersonal skills and ability to handle complex situations with professionalism
  • Organized, detail-oriented, and able to manage multiple priorities
  • Comfortable with basic technology and databases (training provided)
  • MOST of ALL Proficient in making and receiving high volume phone calls

What We Offer

  • Competitive pay: $19.00 – $22.00/hour (starting, based on experience)
  • Full-time, stable position in a mission-driven organization
  • Hands-on training with supportive leadership
  • A chance to make a difference in the lives of children and families across NYC

Requirements:

  • Work From Home
  • Your Home Office
  • Your Own Home Office Equipment (computer, monitors, scanner, phone, etc)

#IND1

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • What languages are you fluent in?
  • Are you able to work after 5pm?
  • This role requires engaging with clients, colleagues, and partners over the phone in a clear, professional, and friendly manner. Do you have A friendly, professional, and confident phone presence.

Education:

  • Associate (Required)

Ability to Commute:

  • Woodside, NY 11377 (Required)

Work Location: Hybrid remote in Woodside, NY 11377

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1. HOW DO YOU PLAN YOUR DAY?

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