Ad Operations Coordinator

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<div><strong style="background-color: transparent; color: rgb(0, 0, 0);">About the Role:</strong></div><div><br></div><div><span style="background-color: transparent; color: rgb(29, 28, 29);">The Ad Operations team serves as the operational engine behind Fetch's partner ecosystem, ensuring brand campaigns are launched, executed, and scaled with accuracy and efficiency. As an Ad Operations Coordinator, you'll play a critical role in bringing partner promotions to life within the Fetch platform, supporting experiences that impact millions of users and thousands of brand campaigns.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(29, 28, 29);">Working at the intersection of partners, technology, and operations, you'll own key workflows that power campaign execution; from configuring promotions and managing product catalogs to ensuring operational readiness and launch success. You'll collaborate closely with Account Management, Product, Engineering, and other cross-functional teams to translate business requirements into scalable solutions that drive partner performance and user satisfaction.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(29, 28, 29);">This role is ideal for someone who enjoys solving complex operational challenges, managing multiple priorities, and continuously improving how work gets done. You'll have the opportunity to develop deep expertise in Fetch's products and systems while helping build the processes, tools, and operational capabilities that support the company's continued growth.</span></div><div><br></div><div><em style="background-color: transparent; color: rgb(29, 28, 29);">This is a full-time role that can be held from one of our US offices or remotely in the United States.</em></div><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">Role Responsibilities: </strong></div><ul><li class=""><span style="background-color: transparent;">Own end‑to‑end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards</span></li><li class=""><span style="background-color: transparent;">Configure campaigns, partner assets, and product catalogs to ensure a seamless user experience</span></li><li class=""><span style="background-color: transparent;">Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines</span></li><li class=""><span style="background-color: transparent;">Partner closely with Account Managers to support client goals and optimize campaign performance</span></li><li class=""><span style="background-color: transparent;">Translate promotion specifications into clear, actionable inputs for technical and operational teams</span></li><li class=""><span style="background-color: transparent;">Track progress against milestones and deadlines, proactively communicating risks, blockers, and updates</span></li><li class=""><span style="background-color: transparent;">Identify opportunities to improve processes, tooling, and documentation as Fetch scales</span></li><li class=""><span style="background-color: transparent;">Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of Ad Operations processes</span></li><li class=""><span style="background-color: transparent;">Act as a subject‑matter expert on “How Fetch Works,” advising internal teams on the best solutions for partner and product initiatives</span></li><li class=""><span style="background-color: transparent;">Contribute to cross‑functional projects that enhance partner experience, user experience, and internal efficiency</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">Minimum Requirements:</strong></div><ul><li class=""><span style="background-color: transparent;">Bachelor’s degree or equivalent practical experience.</span></li><li class=""><span style="background-color: transparent;">1+ years of experience in operations, client support, project coordination, campaign operations, or a related role.</span></li><li class=""><span style="background-color: transparent;">Proficiency in Excel or Google Sheets, including comfort working with large datasets.</span></li><li class=""><span style="background-color: transparent;">Excellent written, verbal, and time-management skills, with the ability to communicate clearly across different audiences.</span></li><li class=""><span style="background-color: transparent;">Highly organized and detail-oriented, with the ability to manage multiple concurrent workstreams.</span></li><li class=""><span style="background-color: transparent;">Ability to work effectively in a fast-paced, scaling environment with tight timelines and operational complexity.</span></li><li class=""><span style="background-color: transparent;">Strong ownership mindset, with accountability for end-to-end execution and outcomes.</span></li><li class=""><span style="background-color: transparent;">Partner and customer-oriented approach, with the ability to balance business objectives, platform standards, and user experience.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">Preferred Requirements:</strong></div><ul><li class=""><span style="background-color: transparent;">Experience supporting client-facing teams or managing external deliverables.</span></li><li class=""><span style="background-color: transparent;">Experience translating business requirements into technical or operational inputs.</span></li><li class=""><span style="background-color: transparent;">Familiarity with marketplace, ad tech, promotions, rewards, or consumer app environments.</span></li><li class=""><span style="background-color: transparent;">Experience identifying and improving operational processes, tooling, or documentation.</span></li><li class=""><span style="background-color: transparent;">Systems-thinking mindset, with the ability to bring structure to ambiguous or evolving processes.</span></li><li class=""><span style="background-color: transparent;">Comfort influencing and aligning cross-functional partners without direct authority.</span></li><li class=""><span style="background-color: transparent;">Data-curious approach, with the ability to use analysis to identify issues, assess tradeoffs, and inform decisions.</span></li><li class=""><span style="background-color: transparent;">Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort.</span></li></ul><div><br></div><div><strong>Compensation: </strong></div><div>At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is <strong>$58,000 - $64,462.</strong> Discover our benefits and how our employees live rewarded at <a href="https://fetch.com/careers" rel="noopener noreferrer" target="_blank">https://fetch.com/careers</a><strong>.</strong></div><div><br></div>

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