Change Manager, Global Business Services, Enterprise Project Management Office (EPMO)

June 4, 2026

Other Jobs To Apply

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking an experienced and motivated Change Manager to join our Global Business Services team.In this role, you will be responsible for utilizing a consistent change management framework to reduce resistance, eliminate negative unintended consequences, communicate enterprise shifts, and maximize solution adoption.You will join our Enterprise Project Management Office, a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities.What You’ll DoIn this role, you will:<ul><li>Change Agility & Capability Building: Build internal organizational capabilities through targeted coaching, training, and best practice sharing to foster a culture of agility.</li><li>Global Stakeholder Collaboration: Partner closely with project teams and business leaders globally to identify change requests, assess impacts on people and processes, and align approaches with digital transformation goals.</li><li>Communication & Messaging Strategy: Create high-quality content and communication materials that clearly articulate organizational shifts and promote User Experience enhancements to ensure all stakeholders remain informed.</li><li>Metrics & Continuous Improvement: Establish and analyze change management and User Experience metrics to measure process effectiveness, monitor industry trends, and drive efficiency within the enterprise office.</li><li>Governance & Risk Mitigation: Drive Working Groups and Steering Committees to facilitate collaborative decision-making, establish executive-level trust, and proactively mitigate implementation risks.</li></ul>What You’ll BringThe ideal candidate will have:<ul><li>A minimum of 5 years of experience in a dedicated change management role.</li><li>Strong knowledge of change management frameworks—such as Prosci and the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) model—and associated tools.</li><li>A Bachelor's degree in Business Administration or a related field.</li><li>Proven ability to manage multiple large, time-sensitive initiatives across global, cross-functional domains (including Human Resources, Finance, Sales, Operations, Technology, and Real Estate).</li><li>Demonstrated proficiency leveraging Artificial Intelligence tools and prompt engineering to optimize communication efficiency, stakeholder analysis, and training delivery.</li><li>Prosci Change Management certification is highly desirable.</li></ul>What We Offer<ul><li>Competitive compensation and benefits aligned with experience.</li><li>Flexible work options to support work–life balance.</li><li>Comprehensive health, wellness, and retirement plans.</li><li>Opportunities for continuous learning and professional growth.</li></ul>#donotpostCategory: Project/Program Management Group

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER