Creative Director

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<p><span style="font-size:16px;"><strong>About Scale Media</strong></span></p><p><span style="font-size:16px;">For the past 12 years, Scale Media has been building and scaling science-backed wellness brands. Our portfolio of brands, including Live Conscious, 1MD, and Essential Elements, has grown to 9 figures in revenue while operating profitably with no external funding.<br><br>Our team is made up of operators, marketers, and builders focused on products consumers actually trust. We're investing heavily in data and AI to sharpen how we develop products and scale brands.<br><br>We believe the best decisions come from data, curiosity, and continuous learning. We value high ownership, candid feedback, and thoughtful execution. As a fully remote company, we lead with clear communication, accountability, and trust, and we give people real room to grow and make an impact.<br><br>Scale Media has been recognized as one of Forbes' Best Startup Employers, a Great Place to Work, an Inc. Best Workplace, and an Inc. 5000 company.<br><br>If you take ownership, think for yourself, and like solving hard problems alongside people who do the same, you'll fit right in.</span></p><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">The Role</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">We're hiring a Creative Director to lead brand creative across our portfolio, with a focus on upleveling our websites and brand visual identity systems. The goal isn't just better-looking work, it's building brand trust and differentiation through visual storytelling.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This role owns creative direction for our owned channels, including brand websites, email, and packaging. You’ll partner closely with Digital Product, Retention, Growth, and Brand teams to improve the quality and consistency of customer-facing experiences across the portfolio. You’ll also play a critical role in modernizing creative workflows through AI-enabled systems and tooling.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This is a hands-on role: we are looking for someone with strong creative instincts and high standards who still wants to be deeply in the work — reviews, feedback, direction, and major creative decisions — rather than operating purely as a people manager.</span></span></span></span></span></span></span></p><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What you'll own</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Brand visual identity systems.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> The foundational visual language, brand standards, and design systems that define how each brand looks, feels, and behaves across our owned customer experiences. </span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Creative direction for owned surfaces.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> Visual design and storytelling across each brand's website, partnering with Brand marketing to translate the brand identity into the site experience. Creative direction for lifecycle email and packaging design across the portfolio. </span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Creative production systems.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> How design and production work gets scoped, prioritized, reviewed, and shipped. Improving throughput, quality consistency, and the design review function across teams.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">AI-enabled creative workflows.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> Architecting how AI tooling improves production speed, iteration quality, and operational leverage. Tools shift quickly; we're looking for someone who designs workflows and outcomes, and evolves the systems they build as the tooling moves. </span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Team leadership.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> Leveling up a junior creative organization through stronger standards, clearer direction, and better accountability.</span></span></span></span></span></span></span></p><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What success looks like</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">In year one, we'd expect:</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Visibly upleveled websites across all three brands — design quality, UX, visual storytelling</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">A documented brand visual system per brand, in active use by both Creative and Performance Creative</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Packaging refreshes scoped and in progress where they support brand strategy</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Measurable improvements in design throughput and consistency, with a functioning review process</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">AI workflows producing real production-speed gains, with documented patterns the team can run with</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong working relationships with Brand Directors, Performance Creative, Digital Product, and Retention</span></span></span></span></span></span></span></li></ul><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">What we're looking for</span></span></span></span></span></span></span></h3><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Deep DTC creative leadership.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You've led brand and website creative at a DTC consumer brand. You understand modern ecommerce design, customer psychology, and how brand and performance work together.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong taste and design judgment.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You know what premium consumer brands should look and feel like, and you can articulate why specific creative works or doesn't. Your portfolio shows it.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Hands-on creative leadership.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You still want to be in the work — reviewing, directing, deciding — not just managing managers.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Systems and operations thinking.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You've built or rebuilt how creative organizations work: prioritization, review, design systems, production workflows.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">AI fluency at the architecture level.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You can design AI-enabled workflows using whatever tooling best fits the job, and you stay current as that tooling shifts. Workflow design matters more than tool-name expertise.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Analytical mindset.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You care about business outcomes and customer behavior, not just aesthetics.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Cross-functional collaboration.</span></span></span><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;"> You work well with Growth, Ecommerce, Brand, and Retention without creating unnecessary process complexity.</span></span></span></span></span></span></span></p><p style="line-height:1.38;margin-top:16px;margin-bottom:16px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">7–10+ years of relevant experience in:</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Creative Directors from DTC consumer brands</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Brand design leaders from high-growth ecommerce companies</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Agency creative leaders with deep ecommerce and digital experience</span></span></span></span></span></span></span></li></ul><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Preferred, but not required</span></span></span></span></span></span></span></h3><ul><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience in supplements, wellness, or beauty — categories where brand trust drives purchase</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong website and ecommerce UX background</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience leading multi-brand creative organizations</span></span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:16px;"><span style="font-variant:normal;white-space:pre-wrap;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Experience leveling up junior-heavy teams</span></span></span></span></span></span></span></li></ul> <p><span style="font-size:16px;"><strong>What We Offer</strong></span></p><ul><li><span style="font-size:16px;">Salary: $100,000 - $150,000</span></li><li><span style="font-size:16px;">Excellent Medical, Dental, Vision and Life insurance</span></li><li><span style="font-size:16px;">Fully remote, full time position</span></li><li><span style="font-size:16px;">Monthly WFH stipend</span></li><li><span style="font-size:16px;">Generous Paid Time Off program</span></li><li><span style="font-size:16px;">Discounted Products</span></li><li><span style="font-size:16px;">An amazing team to work alongside!</span></li></ul><p><span style="font-size:16px;">Please click the link for our privacy notice:</span></p><p><span style="font-size:16px;"><u><a href="https://drive.google.com/file/d/1nbh_0UOUALqQvMRBHKWCWeX6qQFrQURl/view?usp=drive_link" target="_blank">Applicant Privacy Policy Notice</a></u></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...