Field Clinical Engineer

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<p><span style="font-size: 12pt">Saluda Medical is a commercial‑stage medical device company focused on developing treatments for chronic neurological conditions using its novel closed‑loop neuromodulation platform. The company’s proprietary technology senses and measures neural responses to stimulation and automatically adjusts therapy based on real‑time neurophysiological feedback.</span></p> <p><br></p> <p><span style="font-size: 12pt">Saluda Medical’s first product, the Evoke® System, is designed to deliver known, consistent, and personalized spinal cord stimulation therapy by objectively measuring neural responses and maintaining therapy within a prescribed therapeutic window. Saluda Medical is headquartered in Minneapolis, Minnesota.</span></p> <p><br></p> <p><span style="font-size: 12pt">At Saluda, we challenge boundaries. We innovate and think beyond the conventional. Our focus is to revolutionize the standard of care in neuromodulation to positively impact patient’s lives.</span></p> <p><br></p> <p><span style="font-size: 12pt"><span style="font-weight: bold">Day in the Life</span>…This Field Clinical Engineer (FCE) position is <span style="font-weight: bold">THE</span> cross-functional hub + partner as it relates to commercial enablement, enduring therapy outcomes, and studies providing clinical evidence in chronic pain and potentially beyond.  This is a critical, <em>regional based</em> role at Saluda Medical and is responsible for the overall clinical and technical support, product performance, and clinical experience of Saluda's SmartLoop™ technology.  </span></p> <p><br></p> <p><span style="font-size: 12pt; font-weight: bold">US Subject Matter Expert and Leader</span></p> <ul> <li><span style="font-size: 12pt"> Facilitate the collection and dissemination of clinical, technical and industry intel to inform Saluda’s commercial execution</span></li> <li><span style="font-size: 12pt"> Provide critical development, training, and leadership in collaboration with the US Field team to support successful launches of our neuromodulation platforms</span></li> <li><span style="font-size: 12pt"> Key Resource to Marketing, Professional Education and Clinical as field perspective for clinician partners in local market</span></li> </ul> <p><br></p> <p><span style="font-size: 12pt; font-weight: bold">Regional Customer-Facing Partner (Aligned with 1-2 Regional Sales Directors)</span></p> <ul> <li><span style="font-size: 12pt"> Work with new and existing clinician customers in a manner that distinguishes Saluda as a disruptor to the traditional Neuromodulation business model</span></li> <li><span style="font-size: 12pt"> Develop and maintain relationships with physicians and their staff by providing a high level of service and responsiveness</span></li> <li><span style="font-size: 12pt"> Deliver ongoing education and clinical expertise (grand rounds, academic hospitals, fellowship programs) </span></li> <li><span style="font-size: 12pt"> Assist with:</span> <ul> <li><span style="font-size: 12pt"> In-field training of new hires during initial training program</span></li> <li><span style="font-size: 12pt"> Commercial case coverage and patient support</span></li> <li><span style="font-size: 12pt"> Develop, enable, and support commercial targets</span></li> <li><span style="font-size: 12pt"> Provide continued advanced technical training to commercial team </span></li> </ul> </li> </ul> <p><br></p> <p><span style="font-size: 12pt; font-weight: bold">Therapy Optimization + Outcomes Focused Individual</span></p> <ul> <li><span style="font-size: 12pt"> Provide support and troubleshooting (both remote and, when required, in-person) to the sales and clinical organizations. </span></li> <li><span style="font-size: 12pt"> Savvy to data and how to implement tools to further field compliance via</span> <ul> <li><span style="font-size: 12pt"> Clinical workflows </span></li> <li><span style="font-size: 12pt"> Programming algorithms</span></li> <li><span style="font-size: 12pt"> Dashboards and reports</span></li> </ul> </li> <li><span style="font-size: 12pt"> Identify opportunities for improved therapy and workflow. </span> <ul> <li><span style="font-size: 12pt"> Work closely with Clinical Engineering, Therapy and Development, Data Analytics and Quality for field feedback and continuous improvement</span></li> </ul> </li> <li><span style="font-size: 12pt"> Support of Saluda-sponsored trials in local regions (programming, data collection and analysis, etc.)</span></li> </ul> <p><br></p> <p><span style="font-size: 12pt; font-weight: bold">Requirements:</span></p> <ul> <li><span style="font-size: 12pt"> Bachelor’s degree in engineering (highly preferred), or relevant technical or health-related field. </span></li> <li><span style="font-size: 12pt"> MS, PhD or applicable advanced degree preferred</span></li> <li><span style="font-size: 12pt"> 5+ years’ experience in Medical Device, Health Care or in a clinical setting</span></li> <li><span style="font-size: 12pt"> 2-3 years clinical medical device experience or equivalent, ideally with closed loop implantable electronic medical devices (Neuromodulation, CRM)</span></li> <li><span style="font-size: 12pt"> A comprehensive ability to analyze and evaluate technologically complex devices</span></li> <li><span style="font-size: 12pt"> Ability to collaborate and work with others effectively</span></li> <li><span style="font-size: 12pt"> High-level of comfort in navigating the medical environment, to include labs and hospital settings</span></li> <li><span style="font-size: 12pt"> Patient Centric role with the ability to pair subjective and objective data</span></li> <li><span style="font-size: 12pt"> Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed</span></li> <li><span style="font-size: 12pt"> Ability to prepare and present effectively written and verbal communications</span></li> <li><span style="font-size: 12pt"> Expert verbal and written communication, interpersonal and presentation skills</span></li> <li><span style="font-size: 12pt"> Ability to travel 50% of the time – including overnights</span></li> <li><span style="font-size: 12pt"> Located 1 hour away from major airport highly preferred</span></li> </ul> <p><span style="font-size: 12pt"> </span></p> <p><span style="font-size: 12pt; font-weight: bold">Attributes:</span></p> <ul> <li><span style="font-size: 12pt"> <span style="font-weight: bold">Problem Solver</span>: quick thinker, easily grasps technical concepts with ability to clearly understand customer needs and adapt approach to effectively communicate value of Evoke™.</span></li> <li><span style="font-size: 12pt"> <span style="font-weight: bold">Organized</span>: Ability to handle multiple tasks/responsibilities with ease, ensuring accuracy, efficiency to drive sales goals and objectives.</span></li> <li><span style="font-size: 12pt"> <span style="font-weight: bold">Driven:</span> highly proactive, self-motivated, resilient – consistently striving to achieve goals and exceed expectations</span></li> <li><span style="font-size: 12pt"> <span style="font-weight: bold">Adaptable</span>: Ability to quickly identify new opportunities or challenges and adjust strategy to remain flexible during unexpected developments.</span></li> </ul> <p><span style="font-size: 12pt"> </span></p> <p><span style="font-size: 12pt">Saluda Medical embraces diversity and equal opportunity. We are committed to building a team representative of a variety of backgrounds, perspectives and skills. We believe people are the source of our inspiration and innovation.</span></p> <p><span style="font-size: 12pt"> </span></p> <p><span style="font-size: 12pt">Saluda Medical does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Saluda Medical’s approved agency list. Unsolicited resumes or candidate information submitted to Saluda Medical by search/recruiting agencies not already on Saluda Medical’s approved agency list shall become the property of Saluda Medical</span></p> <p><br></p> <p><br></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...