Senior Data Protection Engineer (REMOTE)

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<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Verdana; font-size: medium;">For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we </span><a href="https://www.hanover.com/why-hanover/about-our-company/our-mission-vision-and-values" target="_self"><span style="color: #0066ec; font-family: Verdana; font-size: medium;">CARE</span></a><span style="font-family: Verdana; font-size: medium;"> through our values, <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/sustainability-priority-hanover" target="_self"><span style="color: #0066ec;">Sustainability</span></a> initiatives and <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/inclusion-diversity-and-equity" target="_self"><span style="color: #0066ec;">inclusive corporate culture</span></a>.</span></p> <p style="margin-top: 0px; margin-bottom: 0px;"> </p><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">We are seeking a highly experienced and skilled Senior Data Protection Engineer to join our IT Security organization in our Worcester, MA office or remote work arrangement.</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>POSITION OVERVIEW: </strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">The Security Engineer (SIEM & IDS/IPS Administrator) is responsible for the end‑to‑end administration, maintenance, and optimization of the organization’s on‑premise Security Information and Event Management (SIEM) platform and Intrusion Detection/Prevention Systems (IDS/IPS). This role ensures that these critical security technologies remain highly available, strategically aligned with enterprise security objectives, governed according to policy, and operating at peak effectiveness.</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">The engineer will work closely with cybersecurity, infrastructure, and governance teams to ensure that threat detection, alerting, and response capabilities are robust, reliable, and continuously improving.</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">This is a full time, exempt position.</p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>IN THIS ROLE, YOU WILL:   </strong></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">SIEM Administration & Engineering</p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Manage, maintain, and optimize the on‑premise SIEM platform, including log ingestion, parsing, correlation rules, dashboards, and alerting.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ensure SIEM availability, performance, and scalability to support enterprise security monitoring needs.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Develop and tune detection rules, correlation logic, and use cases aligned with threat intelligence and organizational risk.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Oversee log source onboarding, configuration, and validation across servers, applications, network devices, and security tools.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Conduct regular SIEM health checks, capacity planning, and lifecycle management.</li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">IDS/IPS Administration & Engineering</p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Administer and maintain on‑premise IDS/IPS platforms, ensuring accurate detection and prevention of malicious activity.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Tune signatures, policies, and rulesets to reduce false positives while maintaining strong detection coverage.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Monitor IDS/IPS performance, availability, and event trends to identify anomalies or operational issues.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Coordinate with network and security teams to implement policy updates, rule changes, and architectural improvements.</li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Operational Excellence & Governance</p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ensure both SIEM and IDS/IPS solutions are aligned with security governance frameworks, compliance requirements, and organizational policies.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Maintain documentation for system configurations, processes, runbooks, and governance controls.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Support audit activities by providing evidence, reports, and system configuration details.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Participate in incident response activities by providing SIEM/IDS/IPS insights, event analysis, and technical expertise.</li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Strategic Alignment & Continuous Improvement</p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Evaluate emerging threats and recommend enhancements to detection logic and monitoring capabilities.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Collaborate with architecture and leadership teams to align SIEM and IDS/IPS strategies with long‑term security objectives.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Identify opportunities to automate processes, improve detection fidelity, and enhance operational efficiency.</li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong>WHAT YOU NEED TO APPLY: </strong></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Minimum 5 years of hands‑on experience administering, managing, and maintaining: <ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">An on‑premise SIEM security solution, and</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">An on‑premise IDS/IPS security solution</li> </ul> </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Demonstrated experience ensuring high availability, governance alignment, and operational effectiveness of security monitoring technologies.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Strong understanding of SIEM architecture, log ingestion pipelines, correlation logic, and event normalization.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Expertise with IDS/IPS technologies, signature tuning, network traffic analysis, and threat detection methodologies.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Proficiency with security log formats (syslog, JSON, CEF, LEEF, etc.).</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Familiarity with network protocols, firewall rules, and enterprise network architecture.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Experience with Linux/Windows server administration as it relates to security tooling.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to analyze security events, identify patterns, and support incident response.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Strong analytical and problem‑solving abilities.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Excellent communication skills for cross‑team collaboration.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to work independently in a remote environment while managing multiple priorities.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Detail‑oriented mindset with a commitment to governance, documentation, and operational discipline.</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Preferred Qualifications (Optional Enhancements) <ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Industry certifications such as: <ul style="list-style-type: square; margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">GIAC (GCIA, GCDA, GCED, GMON)</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">CompTIA Security+ / CySA+</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">CISSP or equivalent</li> </ul> </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Experience with automation (Python, PowerShell, or similar).</li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Familiarity with threat intelligence platforms and frameworks (MITRE ATT&CK, NIST CSF).</li> </ul> </li> </ul><p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">CAREER DEVELOPMENT:</span></strong></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt; white-space: normal;">It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.</span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;"> </span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">BENEFITS:</span></strong></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.</span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;"> </span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Benefits include:</span></span></p> <ul style="margin-top: 0in;" type="disc"> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Medical, dental, vision, life, and disability insurance</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">401K with a company match</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Tuition reimbursement</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">PTO</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Company paid holidays</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Flexible work arrangements</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Cultural Awareness Day in support of IDE</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">On-site medical/wellness center (Worcester only)</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Click here for the full </span><span style="color: #0066ff; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/careers/benefits" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">list of Benefits</span></a></span></span></li> </ul> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="white-space: normal;">EEO statement:</span></strong></span></p> <p style="background: white; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="line-height: 115%; white-space: normal;">The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.   <br><br>Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”  <br><br>As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:</span><span style="line-height: 115%; white-space: normal;"><span style="color: #0066ff; line-height: 115%; white-space: normal;"><a rel="noopener" href="mailto:HRServices@hanover.com" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">HRServices@hanover.com</span></a></span><span style="line-height: 115%; white-space: normal;"> and include the link of the job posting in which you are interested.</span></span></span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="color: #393839; font-family: verdana, geneva; font-size: 12pt; white-space: normal;"> </span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="white-space: normal;">Privacy Policy:</span></strong></span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">To view our privacy policy and online privacy statement, click </span><span style="color: #0066ff; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/privacy-policy.html" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">here</span></a></span><span style="white-space: normal;">.  </span></span></p> <p><br><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="line-height: 115%; white-space: normal;"><strong>Applicants who are California residents:</strong> To see the types of information we may collect from applicants and employees and how we use it, please </span><span style="color: #0066ff; line-height: 115%; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/_ASSETS/pdf/CCPA-Notice-to-Personnel.pdf" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">click here</span></a></span><strong><span style="line-height: 115%; white-space: normal;">.<br></span></strong></span></p> <p style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Verdana, sans-serif;">Compensation:</span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt; font-family: Verdana, sans-serif;">The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...