Specialty Alternative Markets - E&S - Underwriter Specialty (Remote/Hybrid)

Other Jobs To Apply

<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Verdana; font-size: medium;">For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we </span><a href="https://www.hanover.com/why-hanover/about-our-company/our-mission-vision-and-values" target="_self"><span style="color: #0066ec; font-family: Verdana; font-size: medium;">CARE</span></a><span style="font-family: Verdana; font-size: medium;"> through our values, <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/sustainability-priority-hanover" target="_self"><span style="color: #0066ec;">Sustainability</span></a> initiatives and <a href="https://www.hanover.com/about-hanover/our-corporate-commitment/inclusion-diversity-and-equity" target="_self"><span style="color: #0066ec;">inclusive corporate culture</span></a>.</span></p> <p style="margin-top: 0px; margin-bottom: 0px;"> </p><p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">Hanover Retail Excess & Surplus (E&S)</span></strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;"> is seeking to add an <strong>Excess & Surplus Underwriter Specialty</strong> to our dynamic team.</span></p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">At the Hanover we also understand that life and the workplace have changed so we are reimagining the workplace and provide flexible work arrangements.   This position can be located anywhere within the US and can be 100% remote.</span></p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">The Hanover is a diverse and inclusive organization focused on hiring the best talent and we encourage all qualified professionals to apply.  We believe that an inclusive and diverse workplace make us a better organization and creates a stronger community.</span></p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="text-align: justify; background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><u><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">POSITION OVERVIEW</span></u></strong><strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">:</span></strong></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">Hanover Retail E&S is seeking to add an Excess and Surplus Lines (E&S) Underwriter Specialty to its growing Team. Hanover Retail E&S transacts business with appointed retail trading partners, and the position will be responsible for a renewal book of business consisting of mono-line commercial general liability, commercial property, package, and supported excess liability risks to determine acceptability for quoting and binding business within the underwriting authority granted by the Company. This position is a market facing role with frequent interaction with appointed retail trading partners. This position requires strong communication, negotiation, relationship development and analytical skills to transact business within the fast-paced E&S environment. We are seeking an experienced E&S professional with a high technical acumen; collaborative spirit and a strong Property & Casualty underwriting skill set; basic property underwriting experience would be a plus.</span></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;"> </span></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">This position works in a team environment and will collaborate to underwrite and service accounts for our appointed retail trading partners. Business development activities include close collaboration with other internal business units in developing agency relationships, strategies, account coordination, executing on sales and marketing activities that demonstrate and support a strong customer focus that ultimately reinforces Hanover Retail E&S appetite and strategy.</span></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: #1c1c1e;"> </span></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">THIS IS A FULL-TIME, EXEMPT ROLE.<br> </span></strong></p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><u><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">IN THIS ROLE YOU WILL</span></u></strong><strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">:</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Analyze, evaluate, accept, rate, quote and bind renewal E&S business according to underwriting authority granted by the Company.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Review mid-term endorsement requests and loss control reports.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Drive production and marketing activities to achieve individual goals while maintaining underwriting integrity and overall profitability.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Develop and maintain professional relationships with appointed retail trading partner firms to generate a strong flow of quality new business opportunities, as well as execute on portfolio management objectives to manage the overall quality of the book of business handled.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Facilitate cross-sell opportunities within The Hanover enterprise including Middle Market, Small Commercial and other specialty business units.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Meet production and marketing goals while maintaining underwriting integrity and overall profitability.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Exhibit thorough working knowledge of sound underwriting principles, policies, procedures, and controls.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Keep current on issues affecting the E&S lines of business, as well as competitors and the overall marketplace.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Coach and mentor other team members on the team as needed, as well as support and contribute to the development of more junior underwriters and underwriting assistance.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Provide a high level of customer service by timely response to our retail agents requests and deadlines.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Create, drive and execute on strategies for renewal accounts (prospective book management, executing on the territorial and retail trading partner plans, etc.).</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Know The Hanover’s value proposition to best position us for success and be professionally demanding and accountable.</span></li> </ul> <p style="margin: 12pt 0in 0in; background: white; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><u><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">WHAT YOU NEED TO APPLY</span></u></strong><strong><span style="font-family: Verdana, sans-serif; color: #1c1c1e;">:</span></strong></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Bachelor’s Degree or equivalent experience</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">A minimum of 2 – 5 years of commercial E&S insurance experience required.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">2 -5 + years’ experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Excellent organizational, desk management and prioritization skills with the ability to work independently and as part of a team.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Must be positive, self-motivated, and possess strong interpersonal, communication and presentation skills.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Possess strong technical, analytical and quantitative skills.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Excellent oral and written communication skills.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Solution oriented team player with a strong relationship management skill set working with both internal and external stakeholders and customers.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Must be customer focused.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Strong organization and prioritization skills.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Proficient in Microsoft Office products to include Word, Excel and Outlook.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">ASLI, CPCU, ARM or other relevant professional designation preferred, but not required.</span></li> <li style="color: #1c1c1e; background: white; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">College degree required.</span></li> </ul><p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">CAREER DEVELOPMENT:</span></strong></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt; white-space: normal;">It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.</span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;"> </span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; white-space: normal;">BENEFITS:</span></strong></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.</span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;"> </span></span></p> <p style="background: white; line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Benefits include:</span></span></p> <ul style="margin-top: 0in;" type="disc"> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Medical, dental, vision, life, and disability insurance</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">401K with a company match</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Tuition reimbursement</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">PTO</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Company paid holidays</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Flexible work arrangements</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Cultural Awareness Day in support of IDE</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">On-site medical/wellness center (Worcester only)</span></span></li> <li style="background: white; line-height: normal; margin-bottom: 0in; font-family: verdana, geneva; font-size: 12pt;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">Click here for the full </span><span style="color: #0066ff; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/careers/benefits" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">list of Benefits</span></a></span></span></li> </ul> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="white-space: normal;">EEO statement:</span></strong></span></p> <p style="background: white; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="line-height: 115%; white-space: normal;">The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.   <br><br>Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”  <br><br>As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:</span><span style="line-height: 115%; white-space: normal;"><span style="color: #0066ff; line-height: 115%; white-space: normal;"><a rel="noopener" href="mailto:HRServices@hanover.com" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">HRServices@hanover.com</span></a></span><span style="line-height: 115%; white-space: normal;"> and include the link of the job posting in which you are interested.</span></span></span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="color: #393839; font-family: verdana, geneva; font-size: 12pt; white-space: normal;"> </span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><strong><span style="white-space: normal;">Privacy Policy:</span></strong></span></p> <p style="background: white; line-height: 18pt; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="white-space: normal;">To view our privacy policy and online privacy statement, click </span><span style="color: #0066ff; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/privacy-policy.html" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">here</span></a></span><span style="white-space: normal;">.  </span></span></p> <p><br><span style="font-family: verdana, geneva; font-size: 12pt;"><span style="line-height: 115%; white-space: normal;"><strong>Applicants who are California residents:</strong> To see the types of information we may collect from applicants and employees and how we use it, please </span><span style="color: #0066ff; line-height: 115%; white-space: normal;"><a rel="noopener" href="https://www.hanover.com/_ASSETS/pdf/CCPA-Notice-to-Personnel.pdf" target="_blank"><span style="color: #0066ff; text-decoration-line: none; white-space: normal;">click here</span></a></span><strong><span style="line-height: 115%; white-space: normal;">.<br></span></strong></span></p> <p style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Verdana, sans-serif;">Compensation:</span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt; font-family: Verdana, sans-serif;">The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.</span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...