<p><b>Job Description:</b></p><p></p><p></p><p>At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.<br><br>Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.<br><br>Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.<br><br>At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!<br> </p><p><b>Job Description:</b><br>Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.</p><p></p><p><b><span>Line of Business Job Description: </span></b><span>This Business Support Manager role supports Enterprise Transaction Services shared support functions.  This role will mainly focus on front line unit business support, including consolidation of data from multiple teams/contacts, agenda development, coordination and distribution for meetings, annual routine planning and calendar management. May work on development of executive level presentations, assisting with accurately pulling data from various sources and organizing into a streamlined presentation.</span></p><p></p><ul><li>Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.</li><li>Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.</li><li>Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.</li><li>Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.</li><li>People Manager & Coach: Knows and develops team members through coaching and feedback.</li><li>Financial Steward: Manages expenses and demonstrates an owner’s mindset.</li><li>Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.</li><li>Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.</li></ul><p></p><p><b><span>Required Qualifications:</span></b></p><ul><li><span>Organization, attention to detail and ability to handle sensitive business information is absolutely critical.</span></li><li><span>Excellent written and verbal communication with senior level management and partners</span></li><li><span>Analytical mindset – desire to dig deeper and achieve results</span></li><li><span>Ability to prioritize competing requests and manage workload in a fast-paced and results-oriented environment</span></li><li><span>Strong relationship management and influencing skills with both executive leaders and business partners</span></li><li><span>Articulate communicator who can interact at different levels of the organization with executive presence</span></li></ul><p></p><p><b><span>Desired Qualifications:</span></b></p><ul><li><span>Prior experience handling multiple facets of an end-to-end <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">business: financial</span> management, project management, governance, operations and technology management, and executive routine coordination.</span></li><li><span>Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights.</span></li><li><span>Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels.</span></li><li><span>Prior experience managing multiple projects and adjusting to changing deadlines.</span></li><li><span>Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way.</span></li><li><span>Self-starter, high energy, and detail oriented; ability to work with minimal supervision.</span></li></ul><p></p><p><span>For internal employees; participation in a work from home posture does not make you ineligible to post.</span></p><p></p><p></p><p></p><p><b>Shift:</b></p>1st shift (United States of America)<p></p><p></p><p><b>Hours Per Week: </b></p>40